Advertising Glossary
Helpful Terminology
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- Above The Fold
- The upper half of the front page of a newspaper where an important news story or attention-grabbing photograph is placed; may also refer to a webpage describing the section that is visible without scrolling
- Ad Flight
- length of time that an advertising campaign is aired
- Ad Networks
- a company that connects advertisers to websites that want to host advertisements
- Ad Server
- a web server that stashes advertisements used in online marketing and then delivers them to website visitors
- Ad Space
- the space on a Web page open for potential advertisers
- Advertise
- Describe or draw attention to (a product, service, or event) in the hope of catching the attention of consumers in a public vicinity
- Advertorial
- a newspaper or magazine advertisement providing information about a product in the form of an editorial or objective journalistic article
- Affiliate Marketing
- a marketing practice in which a business compensates one or more affiliates for each visitor or customer brought about by the affiliate’s marketing strategies
- Affinity Marketing
- a targeted form of marketing products and services
- Agency
- a business or organization that provides a distinct service, particularly one that involves arranging transactions between two other parties
- Artificial Intelligence
- machines that can mimic human thought processes
- B2B
- Business-to-Business. Commerce transactions between businesses
- B2C
- Business-to-Consumer. Transactions between businesses and end consumers that involve products and/or services
- Backbone
- the fundamental data routes between large, strategically interconnected networks and dominant routers in the Internet
- Bandwidth
- the transmission volume of an electronics communications device or system
- Banner
- a graphic featured on a web page that is usually connected to an advertiser’s website
- Below The Fold
- the placement of an ad that requires one to unfold or scroll to see
- Billboard
- an outdoor form of an advertisement on a large board usually placed in highly publicized locations
- Bleed
- describes an ad that is larger than the area for which it is intended
- Blind Link
- a text or graphical hyperlink which does not show where the hyperlink leads to
- Blind Traffic
- web visitor traffic that is produced using blind links
- Bounce Rate
- represents the percentage of initial visitors to a site who “bounce” away to another site, rather than staying within the original site
- Boutique
- an agency that provides a limited service, such as one that does creative work but does not offer other services such as media planning or research
- Brand Identity
- visual elements of a brand, including design, color, and logo, that create a unique and recognizable image for consumers
- Browser
- a computer software program that allows an individual to access text or graphical web pages on the world wide web
- Cache
- a computer memory that stores documents accessed in the past locally so that they can be accessed quicker if they are needed again
- Campaign
- The process of planning, creating, buying, and tracking an advertising project from beginning to end
- Chatbots
- computer programs created to imitate conversation with human users, particularly over the internet
- ChatGPT
- an AI chatbot that uses natural language processing to create human-like conversational dialogue
- Click Rate
- the percentage of impressions that ended in a click-through
- Click Through
- the action of clicking on a banner and having one's browser automatically redirected to the web page the banner is hyperlinked to
- Click Through Rate
- the percentage of impressions that resulted in a click-through, calculated by dividing the number of clicks by the number of impressions
- Clicks
- the number of click-throughs that have occurred as a result of a user clicking on a banner and being redirected to an advertiser’s web page
- Clickstream
- the path a visitor takes while navigating from site to site or from page to page within a website
- Comp
- short for comprehensive it is a layout prepared to resemble, as closely as possible, the finished project. Comps are often created for ads, brochures, packaging, etc.
- Comparative
- an advertising appeal that consists of explicitly comparing one product brand to a competitive brand
- Console
- a type of pop-up window. Pop-up windows that launch when a visitor leaves a site are often called exit consoles
- Content Marketing
- creating, publishing, and distributing content to a targeted audience
- Contextual Advertising
- Contextual advertising is also known as content-targeted advertising, which means that an advertisement is shown on a website that is “in context” to a company’s specific product or service
- Conversion
- term used to describe the process of getting a web visitor to accept an offer or become a paying customer
- Cookies
- a process by which a small file is sent from a web server to the local user’s computer to store information unique to that browser
- Copy Writing
- the process of writing text for an advertisement that gets the reader’s attention, generates interest and desire and prompts action
- Copywriter
- one who creates the words and concepts for ads and commercials
- CPC
- Cost Per Click is one of the online payment models by which advertisers pay for each click-through made on their investment
- CPD
- Cost per day (CPD) is a payment model by which advertisers pay for their ads to be shown on a daily basis
- CPI
- Cost per inquiry (CPI) is the same as cost per lead, CPL
- CPM
- Cost per thousand (CPM) is one of the online payment models by which advertisers pay for every 1000 impressions of their advertisement
- CPS
- One of the types of CPA, a cost per sale (CPS) method allow advertisers to pay whenever a visitor who clicked on their advertisement generates a sale
- CPT
- On of the types of CPA, a cost per transaction (CPT) method allows advertisers to pay whenever a visitor who clicked on their advertisement generates a transaction or a sale
- CPTM
- the cost per targeted thousand impressions (CMPT) is the same as CPM but used when referring exclusively to a targeted campaign
- Creative
- the technology used to create a banner or other type of advertising material
- CRM
- Customer relationship management refers to how a company manages data about its customers
- Cross-Post
- sharing a message, link, image, or other content on multiple online platforms
- CTA
- Call to action (CTA) is a marketing message that directs visitors to act in some specific manner such as requesting a brochure
- CTR
- abbreviation for click through rate; The rate at which viewers click on an advertisement
- Customer Retention
- the percentage of customers that continue to do business with a company over a specified period of time
- Customer Journey
- the encompassment of all the experiences a customer has when interacting with your company and brand
- Dark site
- A dark website is a pre-made, non-visible website, that can be activated online when a particular crisis occurs
- Defaults
- term used by ad networks to describe a type of banner that is served to a site when no paying banner is available
- Demographics
- information regarding the size and characteristics of a particular population of people of interest to advertisers such as their age, sex, income, education, etc.
- Direct Marketing
- the process by which an advertiser sends their advertising message directly to their customers or potential customers
- Direct Response
- a type of advertisement that allows recipients to respond directly to the sender to order a product/service or get more information
- DMA
- Direct Marketing Association is a trade association for advertisers and marketers
- DNS
- A Domain Name Server is a computer on the internet that helps to translate domain names into IP addresses
- Domain Name
- the part of an internet address including and immediately preceded by the domain extension
- Drip Campaign
- a communication strategy that sends pre-written messages to customers or prospects over time
- Earned Media
- any content featuring you or your business that you did not pay for or create yourself
- Email Marketing
- sending commercial messages to a group of people using email
- End Date
- the date on which an advertising campaign ends
- Flash
- software plug-in that enables browsers to play multimedia animations
- Flight
- the period of time in which one or more commercials air, typically used to determine any type of advertising
- Forced Click
- type of click-through that is forced upon a visitor without their consent
- Frequency
- a term used to describe the number of times the same advertisement is shown to the same visitor during a particular session or time frame
- Gamification
- the creation of game-like experiences to engage users
- Geofence
- a virtual boundary that defines a real-world geographic area
- Geotargeting
- showing ads or content based on the physical location a user is accessing the Internet from
- GIF
- The graphical interchange format is a graphical file extension
- Google Discovery
- visually rich ads that appear on YouTube, Google, and Gmail
- Guerilla Marketing
- an advertising strategy that uses unconventional and surprising interactions to promote a product or service
- Hit
- a term used by webmasters that refers to a request made to a web server for a page, graphic, audio or sound file
- Hot Linking
- process by which one links to an image stored on one site yet it appears on one or more other sites
- House Ads
- a type of banner advertisement that a website publisher runs in an ad space when no paying advertisement is available to fill the space
- HTML
- Hyper Text Markup Language is a computer programming language that helps control the format of a document’s content and design on the world wide web
- Hyperlink
- HTML code that when clicked on redirects one's browser to another web page
- Impressions
- the number of times a banner ad was requested and presumably seen by users
- Influencer Marketing
- a brand collaborating with an online influencer to advertise a product or service
- Insertion Order
- an online or printed document that specifies the details of an advertising campaign
- Internet
- From the term internetworking, the internet is made up of multiple interconnected networks connected using the TCP/IP protocol
- Inventory
- the number of ad spaces available for sale on a website during a certain time frame
- IP address
- the numeric address that is translated into a domain name by a domain name server
- Island Position
- an advertisement that is completely surrounded by editorial material with no adjoining advertisements to compete for the audience’s attention
- Java
- a programming language, created by Sun Microsystems, that enables developers to write software on one platform and run it on another
- JavaScript
- a cross-platform, object-based scripting language developed by Netscape for client and server applications
- JPEG
- Joint Photographic Experts Group is a graphics format that displays photographs and graphic images with millions of colors
- Jump Page
- special entrance page to a site
- Keyword
- a word or phrase entered into a search engine in an effort to get the search engine to return matching and relevant results
- Keyword Density
- the measurement of how frequently any given keyword appears within a web page
- Landing Page
- The page on a website where one is taken after clicking on an advertisement
- Lead
- term used to describe a person or company that has expressed interest in an offer
- Lead Product
- A type of product, that may be sold at a loss, that is used to help companies generate new customers
- Life Time Value
- Term used to describe the monetary value of a customer to a company over the customer’s lifetime
- Line Item
- A unit of advertising that is sold by the publisher to the advertiser
- Machine Learning
- a branch of artificial intelligence that utilizes data and algorithms to simulate human learning and improve its accuracy over time
- Make Goods
- Adjustments made by a publisher to an advertiser to make up for a shortfall in contracted ad impressions or errors
- Malvertising
- The use of online advertising to spread malware
- Media Kit
- Information offered to potential advertisers by publishers to help advertisers understand the publisher’s rates, visitor demographics, terms, etc.
- Mind Share
- The amount of attention required by something and the time spent thinking about something
- Monetization
- The way or ways in which money is generated from a process, resource, or service
- Netiquette
- The do's and don’ts of online behavior
- Newbie
- A term to describe someone new to the internet
- NFT
- non-fungible tokens are unique and valuable items that are one-of-a-kind and irreplaceable
- Niche
- That part of the market consisting of those people most likely to be interested in a product or service you are selling
- Nurture Campaign
- a marketing strategy that focuses on building relationships between a brand and its audience
- Omnichannel
- A business strategy that aims to create a smooth and consistent shopping experience across all channels, including in-store, mobile, and online
- Opt In
- A process where a user voluntarily agrees to start receiving email, usually commercial, about a topic of interest
- Opt Out
- A process where a user voluntarily agrees to stop receiving email, usually commercial, about a topic of interest
- Page View
- Occurs when a user’s browser requests a webpage
- Paid Search
- a digital marketing strategy that involves paying search engines to feature ads higher on relevant search engine results pages
- Pay Per Click
- An online payment model where advertisers pay for each click through made on their investment
- Pay Per Impression
- Online payment models where advertisers pay for every 1000 impressions of their advertisement
- Pitch
- When an advertising agency attempts to win the representation of its client usually by making a presentation as to how they could best advertise their client’s products or services
- Platform
- The type of computer or operating system on which a software application is designed to operate on
- Point of Purchase
- Point of purchase (POP) usually refers to the area in a store where the consumer is completing their purchase
- Pop Up
- A type of advertisement that is automatically displayed in a second smaller browser window upon loading or unloading a normal web page
- Portal
- A web site that offers so many resources that a visitor has little reason to go to another site for more information
- PPC
- Pay per click (PPC) is a method by which advertisers’ ads show for free and only pay for clicks on their ads
- Preemptive
- advertising that explains to customers a company’s business processes undertaken in order to deliver high-quality products or services
- Press Releaset
- an official statement to the media, conveying information or making an announcement to the public
- Product Placement
- The prominent display of commercial products in films, TV shows, and video games
- Proxy Server
- a web server between a website and a user’s browser that is used to cache frequently accessed data from a website so that it may be accessed quicker
- Psychographics
- Identification of personality characteristics and attitudes that affect a person’s lifestyle and purchasing behaviors
- Publisher
- This is the website operator, also referred to as an Affiliate or Partner
- Rank
- a website or advertisement’s standing in comparison to other websites or advertisements
- Rate Card
- the published rates and ad space availability for a particular media such as a website or magazine
- Reach
- the number of unique visitors that visited a site over the course of the reporting period, expressed as a percent of the universe for the demographic category
- Real Time
- a term used to describe immediate results
- Referring Page
- the web page that a visitor was previously at before arriving to the current page as a result of clicking a hyperlink on the previous web page
- Regional
- often used to describe web page requests that originated from a similar geographical area
- Registration
- a process by which visitors to a web site are either requested or required to register certain details about themselves in order for complete access to the site
- Remnant Space
- advertising space that remains unsold right before it is about to be used and thus often sold at a discount at the last minute
- Request
- the attempt by one’s browser to retrieve a page, including page elements such as a banner advertisement, from a server on the internet
- Retargeting
- an online targeted advertising method that displays ads to users based on their previous internet behavior
- Return Visits
- the number of times the same visitor returns to a site over a set period of time
- Responsive Design
- the automatic adjustment of a web page to fit a variety of devices and window or screen sizes from minimum to maximum display size
- RFP
- a request for proposal (RFP) is a term that may be used by an advertiser that is requesting some type of advertising arrangement
- RFQ
- a request for quotation (RFQ) is a term that may be used by an advertiser that is requesting a price for placing advertisements
- Rich Media
- a type of advertisement technology that often includes richer graphics, audio or video within the advertisement
- Right Hand Read
- ad placed on the right hand side of a page on the right page
- Roadblock
- an ad roadblock provides an advertiser with the ability to “own” 100% of the page views on an online ad network, blog, website, or other online property for a specified period of time
- ROC
- run of category (ROC) means a banner will appear anywhere within a category on a website or ad network
- ROI
- return on investment (ROI) is the process used to determine whether the monetary benefits from an expenditure, such as an advertising campaign, are above or below the amount of money spent on the campaign
- RON
- run of network (RON) means a banner will appear on any page of any site that is part of an ad network
- ROS
- run of site (ROS) means a banner will appear anywhere on a website as opposed to run of category which would appear only on pages within a specific category
- Rotation
- a banner that is in rotation on a page or group of page, will not be the only banner shown when any of the pages are reloaded
- RSS
- really simple syndication (RSS) is a lightweight XML format designed for sharing headlines and other web content
- SEM
- search engine marketing (SEM) is the practice of promoting a website through a search engine
- SEO
- search engine optimization (SEO) is the practice of promoting a website through a search engine’s organic listings
- Session
- a series of page requests by a visitor without 30 consecutive minutes of inactivity
- Shockwave
- a software plug in that enables browsers to play multimedia animations
- Skyscraper
- a type of ad unit that is much taller than it is wide
- Slogan
- a short, memorable advertising phrase that often appears in advertisements
- Social Media Management
- regular creation and scheduling of content on social media platforms to increase engagement and grow an audience
- Snackable Content
- a term for easily consumable content designed to convey an idea quickly and effectively
- Snail Mail
- a term for traditional land and air mail services
- Soft Sell
- technique of using low pressure appeals in advertisements to generate a sale or response
- Spam
- the sending of unsolicited emails or news group posts in bulk often containing commercial advertising messages
- Spider
- a software program that automatically follows links on the world wide web
- Splash Page
- also known as a “jump page”, a splash page is a special entrance page to a site
- Split-Run
- the testing process of sending the same advertisement to two or more groups with different headlines or copy to determine effectiveness of each
- Sponsorships
- a form of advertising in which an advertiser pays to sponsor a section of a website
- Standards
- a set of voluntary standards created by the Interactive Advertising Bureau for online advertisement sizes, dimensions and names
- Start Date
- the date on which an advertising campaign starts
- Statistics
- the records that an ad serving software keeps each time it serves an ad and the ad is clicked on
- Sticky
- a term used to describe a website on which visitors stay at for longer than normal
- Subliminal
- subliminal persuasion is the use of an advertising message presented below the presence of consciousness
- Tag Line
- a slogan or phrase that conveys the most important product attribute or benefit that the advertiser wishes to convey
- Targeted
- refers to advertisements that are aimed, on the basis of demographic analysis, at one specific subsection of the market
- Testimonial
- a statement, often given by a celebrity or satisfied customer, affirming the value of a product, event or service
- Text Ads
- a marketing tool to promote a product or service on the Google Network
- Traffic
- general term used to describe a quantity of requests for web pages or other downloadable content by website visitors
- Unique Visitors
- a term used to describe the total number of visitors to a site over a certain time period
- Up Sell
- the process of making an additional offer for related products/services to a customer after they have committed to a sale but before they have completed the transaction
- User-Generated Content
- any type of content, such as text, videos, images, reviews, and more, that is created by an individual
- Virual
- type of advertising, usually online, that encourages viewers to pass along the ad or link to it, to others
- Virual Marketing
- advertising that propagates itself by a web visitor’s use of a websites feature or service
- Visit
- a series of page requests by a visitor without 30 consecutive minutes of inactivity
- Volume Discount
- a price discount often offered to advertisers willing to commit to a certain quantity of page impressions at a certain rate
- Web Page
- a document that can contain text, graphics, sound or video and displayed in a browser window accessible on the world wide web
- Web Server
- a computer connected to the internet for the purpose of serving a website’s web pages to visitors on the world wide web
- Web Site
- a collection of hyperlinked web pages organized at the same domain name
- Webcasting
- a process where sound and/or video is broadcast online
- Webmaster
- a term used loosely to describe an individual assigned to administering a website
- Word-of-Mouth
- when satisfied customers share information about a company's product or service with others